Offer codes provide campaign credits for marketers to unlock more value on the Quantcast Platform. They are only available in Quantcast for Marketers. Marketers can earn accrued credits. Each offer code will provide an accrual rate that requires the marketer to spend, and as they spend, they will accrue credits.
Example: An offer code with a 1:1 accrual ratio will mean the marketer will earn $1 in accrual credits for every $1 they spend on the platform.
To Claim Your Credit
Sign in to Quantcast
In the navigation menu at the top of the screen, choose the Accounts option in the Organization section.
On the left navigation bar, click Payments Center > Promotions & Credits.
In the Payments Center, click the Redeem Offer Code button. A dialog will appear.
In the dialog, enter your offer code in the text input field (you should already have received the code in a separate communication).
Click Redeem.
Once you have successfully completed the process, a message will pop up explaining how many credits you have, when they expire, and any additional details.
Some reminders:
At this time, offer codes can only be used once by an organization, and an organization can only have one active offer code redemption at any time.
To use your credit, you will need to create a credit-only ad set. For full instructions on creating an ad set, see Ad Set Set Up.
Credits can only be applied to new ad sets. Due to a system limitation, offer codes cannot be used once an ad set has been enabled or has started delivering.
Avoid cloning an entire campaign when using credits. This action automatically locks the new ad sets in an "enabled" state, which will prevent you from applying the code.
To use your credit, please create a new, separate ad set. For a full walkthrough, refer to our Ad Set Set Up guide.
Your credit balance will update regularly as credits are used up. You can always navigate back to the Payments Center to view the remaining balance and see when it was last updated.
Offer Codes cannot be redeemed while in preview mode.
You can also check your invoice to confirm that your credits were successfully applied at the end of the month.
Using your Credits
Credits are utilized on the Ad Set creation page.
Credits expire at the end of the quarter after they are earned.
Once you have accrued credit, it will be available for use on an ad set. For information on how to use credits when creating an ad set, see the Budget and Schedule article.
FAQ
Will my credit-funded ad set compete with my paid ad set?
No. Our system has a feature called Auction Protect that prevents you from bidding against yourself. When two of your campaigns are eligible for the same ad opportunity, the algorithm intelligently selects the best one to place the bid. This ensures your campaigns work together efficiently without driving up your own costs.
Do offer codes support different currencies in the same organization?
No. Offer codes can only be redeemed for accounts with the same currency as your organization. If your account is set up with a different currency, credits will not be able to be added to your ad sets. Reach out to platform.support@quantcast.com for assistance.
Can I make edits to my credit-funded ad sets once published?
Yes, but with some limitations. You can edit certain settings yourself, while others require assistance.
You can edit at any time: Targeting, Audience, and Inventory settings. CPM and Dayparting settings in the Budget & Schedule section are also supported.
Contact Support to change: Budget and campaign dates
Please reach out to platform.support@quantcast.com for any help with budget or scheduling adjustments.
Are there limitations to spending credits?
Yes. Credits cannot be applied to certain campaign types, including:
Connected TV (CTV)
Digital Out-of-Home (DOOH)
Audio
What are the different types of offer codes?
There are two main types of offer codes:
Credit Accrual: This type allows you to earn credits as you spend. For example, a 1:1 accrual ratio means you'll earn $1 in credit for every $1 you spend.
Discount: This is a fixed credit amount that is discounted directly from your invoice. This amount does not count toward any credit accrual your organization may have.
Please reach out to platform.support@quantcast.com to discuss which type aligns best with your needs.