Advertisers must occasionally troubleshoot their implementation of Split Funnel insights due to issues with how their tracking pixel was deployed or their daily adserver impression report was created. The Split Funnel Insights report will automatically detect and communicate issues via the user interface, but the documentation below supports advertisers as they work to identify and address issues based on their specific adserver.
Start troubleshooting by identifying the type of issue impacting your setup:
Are you receiving a “banner” type alert at the top of the screen? Then look for an account-level alert. If not, look for a local alert.
Account-level alerts impact all data across all partners/campaigns. Click on the banner to follow directions to resolve your issue.
Local alerts impact only specific partners, campaigns, creatives, etc. Click on the banner to follow directions to resolve your issue.