Inspect Your Tag

Quantcast Tag Inspector

The Quantcast Tag Inspector can determine if a Quantcast tag is installed on a website, whether the tag or tags you have installed are working correctly, and confirm that the correct audience segment label is being triggered on the page.

Install and run the plugin

1. Find the Quantcast Tag Inspector in the Chrome Web Store and add it to your Chrome browser

2. Look for the black Quantcast icon in the top right of your Chrome browser to ensure it has been installed

3. Navigate to your website

4. Look for a white checkmark in the Quantcast logo, confirming that the tag is functioning properly

Troubleshooting Tag on Page

If the tag inspector tool does not detect the tag on the page, follow these steps:

1. Confirm the tag has been moved to production (your live site, not your staging environment).

2. Validate whether the tag is firing independently of the Tag Checker tool - use Chrome Dev Tools to look for the pixel call.  A call to the Quantcast server will resemble this:

   http://pixel.quantserve.com/pixel;r=2097142827;labels=_fp.event.Purchase%20Confirmation;orderid=123456789;revenue=100;event=refresh;rf=0;a=p-1234557891234;url=http%3A%2F%2Fwww.quantcast.com%2F;ref=http%3A%2F%2Fwww.quantcast.com%2F;fpan=0;fpa=P0-1474956269-1509051675707;ns=1;ce=1;cm=;je=0;sr=2752x1152x24;enc=n;dst=1;et=1519851455672;tzo=480;ogl=

3. It may take a few minutes for the tag to begin firing, and up to 15 minutes to see an event label.

4. Check that the tag has not been modified: check the source code (if implemented directly on the site), or access the 3rd-party container tag. Any source code modification may prevent the tag from firing.

5. If these steps do not resolve the problem, please reach out to [email protected].

 Audience Segment Collection

Check that your audience segments are being collected

1. Click on the Quantcast logo with the checkmark

2. A pop-up dialog will load, showing the page name, URL, P-code, pixel call, and Audience Segment (under Event Labels)

Troubleshooting Audience Segment Collection

Troubleshooting: If the tag inspector tool does not show the correct Audience Segment, follow these steps:

1. Access the Configure Audience Segments tool by logging into your Quantcast account,

2. Select “Audiences” from the top navigation bar, then “Configure”

3. Navigate to the Audience Segment that is not firing correctly

4. Edit the rule to reflect the intended condition

5. Publish your rules

If these steps do not resolve the problem, please reach out to [email protected].