How do I pay for an ad set using credit cards?
There are two paths to pay for ad sets using credit cards —
Publish Ad Set:
Confirm that all your ad set configurations on the page are correct (you can Save as Draft if you are not ready to make a payment yet).
Click on Publish.
Check that the ad set name, campaign name, and budget are correct in the payment modal.
Enter your credit card information and click on Pay to proceed to the next screen this will save your credit card on file to be charged at defined payment thresholds.
Click on Continue to publish your ad set.
Navigate to Organization Manager > Payment Center > Wallet
Add a Default Card to your account
Recommended to also ad a backup card.
Create an ad set
Publish
How will I know if my credit card was successfully charged?
After each time you reach your billing threshold your organization owner will receive an email receipt from Quantcast that includes the ad set name, transaction date, amount, and the last four digits of the card charged.
Additionally in the Wallet customers will receive their invoices for each charge.
Finally at the end of each month you credit card will be charged for the unpaid difference of what has been delivered and not already charged to your credit card, as above, your receipt will be emailed and invoice is available in the Wallet.
Are there any additional fees if I pay with a credit card?
No. There are no additional credit card fees at this time, customers will only pay the amount delivered on their ad sets.
Is my credit card information safe?
Yes. Quantcast only stores as much card information as necessary for risk management purposes and works with our online payment processor to ensure your data is protected and safe.
What if I want to be invoiced monthly instead?
During your preview, you can either apply for a line of credit (and be invoiced monthly if your credit line is approved) or pay as you publish with a credit card. To apply for a line of credit, click “Apply for Credit Line” from the preview pill on the top right of the screen.
If you do not apply for a line of credit and pay for your first ad set with a card (which is the default setting), we will assume that you have chosen credit card as your preferred payment method.
At any point if you’d like to switch from a credit card to a line of credit there is an option to apply for a line of credit in the Wallet, if approved customers will be switched over to monthly invoices
Does my preferred payment method affect what I can do on the platform?
No with the introduction of Pay As You Go Credit Cards all features are available to both Credit Card and Line of Credit payment customers.
What if I increase or decrease my budget after publishing an ad set?
As customers are only charged for budgets they have already spent on their ad sets, customers may increase or decrease their budgets at any point and will only be charged on a threshold basis after the ads have been delivered Customers cannot decrease budgets below the threshold that has already been delivered by a given ad set.
Can i use a different Credit Card for different accounts in my organization?
Yes! At this time customers setup each account with a default credit card and backup credit card, these cards may be unique to an individual account or customers may choose to setup the same card across multiple accounts in their organization
Can I change the default credit card on my account?
Yes! customers may delete their default card and their backup card will become the default. All accounts must have 1 default card at a minimum setup at any given time.
Are there any limitations on the types of campaigns I can run if I use credit cards?
Because we use Stripe as our payment partner, some limitations exist on the types of businesses that can run credit card payments on our platform. Please contact [email protected] if you are unsure whether your organization can use Stripe’s services. Our team can assist you in setting up monthly invoices if necessary.
What Happens if a Payment Fails?
If your primary credit card on file cannot be charged when a payment is due, Quantcast will attempt to charge your backup card (if you've provided one). If both attempts fail, all ad spend will be temporarily disabled until a valid credit card is entered on the platform to cover the outstanding charges. You will be notified of any failed payments and prompted to update your payment information on the platform.
What credit card brands do you support?
American Express
China UnionPay (CUP)
Discover & Diners Club
eftpos Australia
Japan Credit Bureau (JCB)
Mastercard
Visa